Communication is key to managing a successful accounting firm like MWE. Co-managing partner Craig Savell shared the firm’s thoughts about encouraging better internal communication in the November Public Accounting Report.
Craig Savell, co-managing partner, Margolin, Winer & Evens LLP
Regular, frank and open communication among the firm’s shareholders and the staff is one of the key reasons why Margolin, Winer & Evens has been so successful for more than 70 years. The firm’s culture has long embraced a collegial “open door policy” where partners are always available to answer staff questions and provide professional guidance. Employees are empowered and encouraged to bring any work-related concerns they might have to their managers or to the firm leadership. The firm’s official mentorship program is also a crucial two-way communication tool. As part of their orientation, younger staff are paired with an experienced mentor. This pivotal program, which includes regularly scheduled meetings, helps forge deep and long-lasting relationships at all levels of the firm. Mentors closely guide our staff in both the hard and soft skills they’ll need as they develop in their careers. Additionally, staff are able to give management crucial insight into day-to-day issues. Our annual review process is also a key communication tool, giving staff and their supervisors the opportunity to reflect on the prior year, assess performance and give constructive feedback to help staffers grow into the future leaders of the firm. The partners also meet on a monthly basis to discuss the business of the firm and to strategize on ways to keep MWE as an employer of choice. In addition, the firm’s marketing department regularly sends out an internal newsletter highlighting charitable and business development activities which had recent staff participation. This inspires younger staff to get more involved in taking part in activities that help grow the firm. Read More >>>